Shipping policy

At Scooters Direct Key West and Ebikes Direct Key West, we take great pride in being part of the “One Human Family” that makes up the Florida Keys and Key West. We also take great pride in offering the best and most personal service possible.  To guarantee exquisite service before, during, and after the sale, we feel it is important to personally be able to respond to and assist our customers. For these reasons, Scooters Direct & Ebikes Direct Key West does not ship any of our products. All of our products are personally delivered to your door by one of our representatives allowing for us to ensure you are happy and comfortable with your new purchase. We apologize for any inconvenience this my cause and appreciate your understanding. Should you be in need of a new Ebike to be shipped to your home, might we suggest visiting our sister website at

Thank You